PRIVACY POLICY

Last updated: 2/5/2024

Thank you for choosing Sekhmet Healing for your spiritual services and products. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This privacy policy outlines how we collect, use, disclose, and protect your personal information.

Collection of Personal Information:

Types of Information: We may collect personal information including your name, contact details, billing information, and session-related information when you book our services or purchase our products.
Purpose of Collection: We collect personal information for the primary purpose of providing you with our services and products, including scheduling appointments, processing payments, and delivering digital products.
Voluntary Provision: You have the option to provide or withhold certain personal information. However, failure to provide necessary information may impact our ability to provide you with our services or products.

Use and Disclosure of Personal Information:

Primary Purpose: We use personal information for the primary purpose for which it was collected, or for purposes related to the primary purpose and within your reasonable expectations.
Disclosure: We may disclose personal information to third-party service providers who assist us in delivering our services, processing payments, or managing our website. These service providers are contractually obligated to protect your information and may only use it for the purposes outlined in our agreement with them.
Legal Compliance: We may disclose personal information if required by law or in response to a lawful request from government authorities.

Data Security and Retention:

Security Measures: We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include virus protection software, access controls, and regular security assessments.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law.

Access and Correction:

Access: You have the right to request access to the personal information we hold about you, subject to certain exceptions allowed by law. To request access, please contact us using the details provided below.
Correction: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, please contact us to request correction.

Opt-out and Complaints:

Opt-out: You may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.
Complaints: If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, please contact us to lodge a complaint. We take privacy complaints seriously and will respond promptly to address your concerns.

Changes to this Privacy Policy:

Policy Updates: We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact our Privacy Officer at sekhmet.healing@outlook.com.

By using our website and services, you consent to the collection, use, disclosure, and protection of your personal information as described in this privacy policy.